If for any reason you have an issue with your order, please contact us immediately. We will always do our best to accommodate you!
RETURN OF ORDERS
If you are not satisfied for any reason, you have 24 hours after receipt of shipment to notify our customer service team of your dissatisfaction. The decision to refund or exchange your item will be at the sole discretion of JapanSilverCoin.com. The item must be in original packaging and in the original condition as sent to you. Returned items may, at the sole discretion of JapanSilverCoin.com, be subject to the customer paying market loss based JapanSilverCoin.com’s site price.
Due to insurance restrictions, customer is responsible for the return of any items to JapanSilverCoin.com for refund or exchange. Credit card orders are subject to a 10% restocking fee. All other payment methods are subject to a 5% restocking fee. All items must be returned in original condition & packaging.